In today’s digital age, Customer Relationship Management (CRM) software has become an essential tool for businesses to manage their interactions with customers and prospects. There are numerous CRM software available in the market, and two popular options are Zoho CRM and Apptivo. In this article, we will compare Zoho CRM vs Apptivo and help you make an informed decision for your business.
Zoho CRM Overview
Zoho CRM is a cloud-based CRM software that offers a range of features such as lead and contact management, sales forecasting, automation, and analytics. Zoho CRM is part of the Zoho Suite of products, which includes more than 40 business applications.
Apptivo Overview
Apptivo is also a cloud-based CRM software that offers a range of features such as lead and contact management, invoicing, and project management. Apptivo is part of the Apptivo Suite of products, which includes more than 50 business applications.
Zoho CRM vs Apptivo: Features
Both Zoho CRM and Apptivo offer similar features, such as lead and contact management, sales forecasting, and automation. However, there are a few differences between the two software that may be important to your business:
Zoho CRM Features:
Advanced analytics
Social media integration
Gamification features
Advanced workflow automation
AI-powered sales assistant
Apptivo Features:
Invoicing and billing
Project management
Supply chain management
CRM gamification
Advanced reporting and analytics
Zoho CRM vs Apptivo: Pricing
Pricing is an important factor when choosing a CRM software. Both Zoho CRM and Apptivo offer affordable pricing plans, but Zoho CRM is slightly more expensive than Apptivo. Here is a breakdown of the pricing plans for both software:
Zoho CRM Pricing:
Free plan for up to 3 users
Standard plan for $12/user/month
Professional plan for $20/user/month
Enterprise plan for $35/user/month
Ultimate plan for $45/user/month
Apptivo Pricing:
Free plan for up to 3 users
Premium plan for $8/user/month
Ultimate plan for $20/user/month
Zoho CRM vs Apptivo: Ease of Use
Both Zoho CRM and Apptivo have user-friendly interfaces that are easy to navigate. However, Zoho CRM may have a steeper learning curve for new users because of its more advanced features. Apptivo, on the other hand, has a simple and intuitive interface that is easy to use even for beginners.
Zoho CRM vs Apptivo: Customer Support
Customer support is an important aspect of any software. Zoho CRM and Apptivo offer excellent customer support to their users. Zoho CRM provides 24/7 phone and email support, as well as an extensive knowledge base and community forums. Apptivo offers 24/7 email support, as well as a knowledge base and community forums.
Zoho CRM vs Apptivo: Integrations
Both Zoho CRM and Apptivo offer integrations with other business software. However, Zoho CRM has a wider range of integrations than Apptivo. Zoho CRM offers integrations with over 1,000 third-party applications, including Google Apps, Microsoft Office, and social media platforms. Apptivo offers integrations with over 100 third-party applications, including Google Apps, Microsoft Office, and QuickBooks.
Zoho CRM vs Apptivo: Mobile App
Both Zoho CRM and Apptivo have mobile apps for iOS and Android devices. However, Zoho CRM’s mobile app offers more advanced features than Apptivo’s mobile app. Zoho CRM’s mobile app allows users to access all the featuresof the desktop version, including advanced analytics, workflow automation, and AI-powered sales assistant. Apptivo’s mobile app, on the other hand, offers basic CRM features such as lead and contact management, invoicing, and project management.
Zoho CRM vs Apptivo: Security
Security is a crucial factor to consider when choosing a CRM software. Both Zoho CRM and Apptivo offer robust security features to ensure the safety of their users’ data. Zoho CRM offers SSL encryption, two-factor authentication, and IP restrictions. Apptivo offers SSL encryption, automatic backups, and role-based access control.
Zoho CRM vs Apptivo: Which one to choose?
Choosing between Zoho CRM vs Apptivo depends on your business needs and budget. Zoho CRM offers more advanced features, integrations, and a wider range of third-party applications. However, it is slightly more expensive than Apptivo. Apptivo offers a simple and intuitive interface, as well as affordable pricing plans. It also offers invoicing, project management, and supply chain management features that Zoho CRM doesn’t have.
In summary, here are the key takeaways when comparing Zoho CRM vs Apptivo:
Zoho CRM offers advanced features such as analytics, social media integration, and AI-powered sales assistant, while Apptivo offers invoicing, project management, and supply chain management features.
Zoho CRM is more expensive than Apptivo, but it offers a wider range of integrations and third-party applications.
Zoho CRM may have a steeper learning curve for new users because of its more advanced features, while Apptivo has a simple and intuitive interface.
Both Zoho CRM and Apptivo offer excellent customer support and robust security features.
In conclusion, both Zoho CRM and Apptivo are excellent CRM software that can help businesses manage their interactions with customers and prospects effectively. It is essential to evaluate your business needs and budget before choosing the CRM software that works best for you.
Other Alternative
Simply CRM is a cloud-based customer relationship management (CRM) software that is designed to help businesses manage their customer relationships and sales processes. It offers a range of features and tools that can help businesses streamline their sales processes, track customer interactions, and improve customer engagement.
One of the key features of Simply CRM is its contact management tools. The software allows businesses to store all of their customer information in one central location, making it easy to access and update customer records as needed. Businesses can also segment their customer database based on various criteria, such as demographics, purchase history, and engagement level, allowing them to target specific groups with personalized marketing campaigns.
Simply CRM also offers sales pipeline management tools that allow businesses to track their sales processes from start to finish. The software provides a visual pipeline view of all open deals, allowing businesses to see where each deal is in the sales process and identify potential bottlenecks. This can help businesses prioritize their sales activities and focus on deals that are most likely to close.
In addition to its sales pipeline management tools, Simply CRM also offers marketing automation tools that can help businesses streamline their marketing processes. The software allows businesses to create and send email campaigns, track website visitors, and monitor social media engagement, all from within the platform. This can help businesses improve their customer engagement and drive more leads and sales.
Simply CRM also offers a range of other features, including task management tools, team collaboration tools, and reporting and analytics tools. The software is designed to be easy to use, with a simple and intuitive user interface that requires no technical expertise. It also offers a range of integrations with other popular business tools, such as Zapier, Mailchimp, and QuickBooks.
Overall, Simply CRM is a powerful and versatile CRM software that can help businesses of all sizes manage their customer relationships and sales processes more effectively. Its range of features and intuitive user interface make it a popular choice for businesses looking to improve their customer engagement and drive more sales.