Apptivo is a cloud-based CRM solution that offers a range of features to help businesses manage their sales, marketing, and customer service operations. It is designed to be easy to use and offers a simple interface that allows businesses to get started quickly. Some of the key features of Apptivo include:
Contact management: Apptivo allows you to manage your contacts and segment them based on various criteria such as location, behavior, and interests.
Sales automation: Apptivo offers features such as lead management, pipeline management, and task management to help you streamline your sales process.
Marketing automation: With Apptivo, you can automate your marketing campaigns and create personalized experiences for your customers.
Helpdesk: Apptivo includes a helpdesk feature that allows you to manage customer support tickets and provide timely resolutions.
Project management: Apptivo offers a project management module that allows you to manage your projects and collaborate with your team members.
Ontraport vs Apptivo: Feature Comparison
When it comes to features, both Ontraport and Apptivo offer a wide range of functionalities to help businesses manage their operations. Let’s compare the two solutions based on some key features:
Contact management: Both Ontraport and Apptivo allow you to manage your contacts and segment them based on various criteria. However, Ontraport offers more advanced segmentation options, such as lead scoring and behavior-based segmentation.
Marketing automation: Both solutions offer marketing automation features such as email marketing, landing page creation, and automation workflows. However, Ontraport offers more advanced features such as SMS marketing and postcard marketing.
Sales automation: Both solutions offer sales automation features such as lead management and pipeline management. However, Ontraport offers more advanced features such as task management and appointment scheduling.
E-commerce: Ontraport includes a built-in e-commerce platform that allows you to sell your products and services online. Apptivo does not offer a built-in e-commerce platform, but it does offer integrations with popular e-commerce platforms such as Shopify and WooCommerce.
Membership sites: Ontraport offers a membership site feature that allows you to create and manage membership sites and online courses. Apptivo does not offer a membership site feature.
Helpdesk: Apptivo includes a help desk feature that allows you to manage customer support tickets and provide timely resolutions. Ontraport does not offer a built-in helpdesk feature, but it does offer integrations with popular helpdesk platforms such as Zendesk and Freshdesk.
Project management: Apptivo offers a project management module that allows you to manage your projects and collaborate with your team members. Ontraport does not offer a built-in project management feature, but it does offer integrations with popular project management tools such as Trello and Asana.
Ontraport vs Apptivo: Pricing
Pricing is an important factor to consider when choosing a CRM solution for your business. Here’s a breakdown of the pricing plans offered by Ontraport and Apptivo:
Ontraport offers four pricing plans:
Basic ($79/month): Includes features such as contact management, email marketing, and automation workflows.
Plus ($147/month): Includes features such as SMS marketing, postcard marketing, and lead scoring.
Pro ($297/month): Includes features such as task management, appointment scheduling, and membership sites.
Enterprise (custom pricing): Includes advanced features such as custom objects, API access, and dedicated account management.
Apptivo offers three pricing plans:
Starter ($8/user/month): Includes features such as contact management, email marketing, and basic sales automation.
Premium ($12/user/month): Includes features such as lead management, pipeline management, and advanced sales automation.
Ultimate ($20/user/month): Includes features such as project management, helpdesk, and advanced marketing automation.
Ontraport vs Apptivo: Customer Support
Customer support is another important factor to consider when choosing a CRM solution. Here’s how Ontraport and Apptivo compare in terms of customer support:
Ontraport offers several support options, including:
Knowledge base: Ontraport offers a comprehensive knowledge base that includes articles, video tutorials, and FAQs.
Email support: Ontraport offers email support to all of its customers.
Live chat support: Ontraport offers live chat support to its Pro and Enterprise customers.
Phone support: Ontraport offers phone support to its Pro and Enterprise customers.
Apptivo also offers several support options, including:
Knowledge base: Apptivo offers a comprehensive knowledge base that includes articles, video tutorials, and FAQs.
Email support: Apptivo offers email support to all of its customers.
Live chat support: Apptivo offers live chat support to all of its customers.
Phone support: Apptivo offers phone support to its Premium and Ultimate customers.
Ontraport vs Apptivo: Which One Is Right for You?
Choosing between Ontraport and Apptivo ultimately depends on your business’s specific needs and requirements. Here are some key takeaways to help you make an informed decision:
Choose Ontraport if:
You need advanced marketing automation features such as SMS marketing and postcard marketing.
You want to sell your products and services online using a built-in e-commerce platform.
You need to manage membership sites and online courses.
You want to integrate with popular helpdesk platforms such as Zendesk and Freshdesk.
Choose Apptivo if:
You need a simple and easy-to-use CRM solution.
You want to manage your projects and collaborate with your team members.
You need a helpdesk feature to manage customer support tickets.
You want to integrate with popular e-commerce platforms such as Shopify and WooCommerce.
In conclusion, both Ontraport and Apptivo offer a range of features and functionalities to help businesses manage their operations. By considering the factors discussed in this article, you can choose the CRM solution that best fits your business’s needs and budget.
Here are some of the pros and cons of Ontraport and Apptivo:
Ontraport Pros:
Offers advanced marketing automation features such as SMS marketing and postcard marketing
Has a built-in e-commerce platform for selling products and services online
Allows you to manage membership sites and online courses
Offers integrations with popular helpdesk platforms such as Zendesk and Freshdesk
Ontraport Cons:
Can be more expensive compared to other CRM solutions on the market
Can have a steep learning curve for new users
Does not offer a built-in project management feature
Apptivo Pros:
Offers a simple and easy-to-use CRM solution
Has a project management module for managing projects and collaborating with team members
Has a built-in helpdesk feature for managing customer support tickets
Offers integrations with popular e-commerce platforms such as Shopify and WooCommerce
Apptivo Cons:
Does not offer advanced marketing automation features such as SMS marketing and postcard marketing
Does not have a built-in e-commerce platform for selling products and services online
Limited customization options compared to other CRM solutions on the market
Ultimately, the choice between Ontraport and Apptivo depends on the specific needs and requirements of your business. While Ontraport offers more advanced marketing automation features and a built-in e-commerce platform, it can be more expensive and have a steeper learning curve. Apptivo, on the other hand, offers a simple and easy-to-use CRM solution with a project management module and helpdesk feature, but may lack the advanced marketing automation features and e-commerce capabilities of Ontraport.
Other Alternative
Simply CRM is a cloud-based customer relationship management (CRM) software that is designed to help businesses manage their customer relationships and sales processes. It offers a range of features and tools that can help businesses streamline their sales processes, track customer interactions, and improve customer engagement.
One of the key features of Simply CRM is its contact management tools. The software allows businesses to store all of their customer information in one central location, making it easy to access and update customer records as needed. Businesses can also segment their customer database based on various criteria, such as demographics, purchase history, and engagement level, allowing them to target specific groups with personalized marketing campaigns.
Simply CRM also offers sales pipeline management tools that allow businesses to track their sales processes from start to finish. The software provides a visual pipeline view of all open deals, allowing businesses to see where each deal is in the sales process and identify potential bottlenecks. This can help businesses prioritize their sales activities and focus on deals that are most likely to close.
In addition to its sales pipeline management tools, Simply CRM also offers marketing automation tools that can help businesses streamline their marketing processes. The software allows businesses to create and send email campaigns, track website visitors, and monitor social media engagement, all from within the platform. This can help businesses improve their customer engagement and drive more leads and sales.
Simply CRM also offers a range of other features, including task management tools, team collaboration tools, and reporting and analytics tools. The software is designed to be easy to use, with a simple and intuitive user interface that requires no technical expertise. It also offers a range of integrations with other popular business tools, such as Zapier, Mailchimp, and QuickBooks.
Overall, Simply CRM is a powerful and versatile CRM software that can help businesses of all sizes manage their customer relationships and sales processes more effectively. Its range of features and intuitive user interface make it a popular choice for businesses looking to improve their customer engagement and drive more sales.